24/7 Emergency Restoration Services
When disaster strikes your home or business, Restorex is here to help. We provide professional restoration services 24 hours a day, 7 days a week, 365 days a year throughout Idaho's Treasure Valley. Our IICRC-certified technicians respond within 60 minutes to begin the restoration process immediately.
We are a bilingual (English and Spanish) family-owned restoration company with deep roots in Idaho's Treasure Valley. Our team combines years of industry experience with genuine care for every family and business we serve.
Our Restoration Services
Water Damage Restoration & Water Extraction
Water damage can devastate your property in minutes. Whether from burst pipes, flooding, appliance leaks, or storm damage, our emergency water extraction team responds immediately. We use industrial-grade pumps, dehumidifiers, and moisture detection equipment to remove standing water, dry structural components, and prevent mold growth. Our water damage restoration process includes emergency water removal, structural drying, moisture mapping with thermal imaging, content pack-out and cleaning, and complete reconstruction if needed. We handle all categories of water damage including clean water, gray water, and black water contamination.
Fire Damage Restoration
After a fire, the damage extends far beyond what flames touched. Smoke, soot, and water from firefighting efforts can cause secondary damage throughout your property. Restorex provides comprehensive fire damage restoration including structural assessment, debris removal, smoke and soot cleaning, odor elimination using thermal fogging and ozone treatments, content cleaning and restoration, and full reconstruction services. We work directly with your insurance company to streamline the claims process and get your life back to normal as quickly as possible.
Mold Remediation
Mold can pose serious health risks and cause significant structural damage if left untreated. Our certified mold remediation specialists follow EPA and IICRC guidelines to safely remove mold and prevent recurrence. Our process includes professional mold testing and inspection, containment to prevent cross-contamination, HEPA air filtration, safe mold removal and disposal, antimicrobial treatment, moisture source identification and repair, and post-remediation clearance testing. We handle mold in basements, attics, crawl spaces, bathrooms, and commercial properties.
Smoke & Odor Removal
Smoke and odor can linger long after a fire is extinguished, permeating walls, furniture, clothing, and HVAC systems. Restorex uses advanced deodorization techniques including thermal fogging, ozone treatment, hydroxyl generators, and air scrubbing with HEPA filtration to completely eliminate smoke odors. We clean and restore smoke-damaged surfaces, textiles, and personal belongings.
Structural Repairs & Reconstruction
From minor drywall repairs to complete rebuilds, our licensed contractors handle every aspect of structural restoration. Services include framing, drywall, painting, flooring, cabinetry, electrical, plumbing, roofing, and finish carpentry. We manage the entire reconstruction process from permits to final inspection, ensuring your property is restored to its pre-loss condition or better.
Insurance Assistance & Direct Billing
Navigating insurance claims after property damage is stressful. Restorex works directly with all major insurance carriers including State Farm, Allstate, GEICO, Progressive, USAA, Liberty Mutual, Farmers, Nationwide, Travelers, MetLife, American Family, and Amica. We handle documentation, estimate preparation, and direct billing so you can focus on recovery. Our team guides you through every step of the claims process.
Specialized Services
Emergency Board-Up Services
Immediate property securing after storms, fires, or break-ins. We board up windows, doors, and structural openings to protect your property from further damage, weather, and unauthorized entry.
Contents Cleaning & Restoration
Professional cleaning and restoration of personal belongings, furniture, electronics, documents, and valuables damaged by water, fire, or mold. We use ultrasonic cleaning, dry cleaning, and specialized techniques to salvage as many items as possible.
Sewage Cleanup
Category 3 black water cleanup requires specialized equipment and safety protocols. Our team safely removes sewage contamination, disinfects affected areas, and restores your property to safe, sanitary conditions.
Storm Damage Restoration
Idaho weather can cause significant property damage from wind, hail, rain, and snow. We provide emergency tarping, water extraction, structural drying, and complete repairs for all types of storm damage.
Structural Drying
Professional structural drying using commercial-grade dehumidifiers, air movers, and monitoring equipment. We dry walls, floors, ceilings, and crawl spaces while monitoring moisture levels to prevent mold growth and structural damage.
Commercial Restoration Services
Restorex serves businesses of all sizes throughout the Treasure Valley. Our commercial restoration services minimize downtime and get your business back to full operation quickly. We serve offices, retail stores, restaurants, hotels, medical facilities, schools, warehouses, multi-family properties, and HOA/property management companies.
Why Choose Restorex?
- 24/7 Emergency Response: We answer the phone day and night, weekends and holidays. Our team arrives within 60 minutes.
- Bilingual Service: Fully bilingual in English and Spanish — Servicio completamente bilingüe en inglés y español.
- Family-Owned: We treat every customer like family. Local owners who care about our community.
- IICRC Certified: Our technicians hold industry-leading certifications in water, fire, and mold restoration.
- Insurance Experts: We work with ALL insurance companies and handle the entire claims process.
- Licensed & Insured: Fully licensed and insured for your protection and peace of mind.
- Local to Treasure Valley: We know Idaho's unique climate challenges — from frozen pipes in winter to flooding in spring.
- Satisfaction Guaranteed: We stand behind our work with a 100% satisfaction guarantee.
What Our Customers Say
"Restorex responded to our water emergency within 30 minutes. They were professional, thorough, and worked directly with our insurance company. Our home was completely restored. Highly recommend!"
"After a kitchen fire, we were devastated. The Restorex team was compassionate and efficient. They handled everything from board-up to complete reconstruction. Our kitchen looks better than before!"
"Found mold in our basement and Restorex was there the next day. They explained the entire process, contained the area, and removed all the mold. The clearance test came back clean. Great service!"
"A burst pipe flooded our office over the weekend. Restorex had a crew on site within an hour. They saved our equipment and got us back in business by Monday. Incredible response time!"
"We had smoke damage throughout our home. Restorex removed every trace of odor and cleaned everything perfectly. You'd never know there was a fire. Thank you!"
Frequently Asked Questions
What should I do after water damage?
Turn off the water source if possible, move valuables to a dry area, and call Restorex immediately at (208) 614-0141. Our 24/7 emergency team will begin water extraction and drying to prevent further damage and mold growth. Do not use electrical appliances in standing water.
How long does restoration take?
Restoration timelines vary based on the type and extent of damage. Water damage drying typically takes 3-5 days, while full fire damage restoration can take several weeks. Mold remediation usually takes 3-7 days depending on the extent. Restorex provides a detailed timeline during our initial assessment.
Does insurance cover restoration?
Most homeowner insurance policies cover sudden and accidental water damage, fire damage, and storm damage. Restorex works directly with your insurance company, handling claims paperwork and billing to simplify the process. We work with all major carriers including State Farm, Allstate, GEICO, Progressive, and more.
What areas do you serve?
Restorex serves the entire Treasure Valley including Boise, Meridian, Nampa, Caldwell, Eagle, Star, Kuna, Middleton, Emmett, Mountain Home, Garden City, Homedale, Marsing, Melba, Fruitland, Parma, Wilder, Idaho City, and surrounding communities in southwestern Idaho.
Do you offer emergency services?
Yes, Restorex provides 24/7 emergency restoration services. Our rapid response team is available day and night, including weekends and holidays. We typically arrive within 60 minutes of your call. Phone: (208) 614-0141.
How much does water damage restoration cost?
The cost of water damage restoration depends on the extent of damage, water category (clean, gray, or black water), and affected materials. Most homeowner insurance policies cover sudden water damage. Restorex provides free estimates and works directly with your insurance company for direct billing.
Can mold come back after remediation?
Professional mold remediation by Restorex addresses both the mold and its moisture source. We identify and fix the underlying cause of moisture, apply antimicrobial treatments, and provide recommendations to prevent recurrence. With proper moisture control, mold should not return.
Do I need to leave my home during restoration?
It depends on the severity and type of damage. Minor water damage may not require displacement, but significant fire, mold, or sewage damage may require temporary relocation. Restorex can help coordinate with your insurance for temporary housing if needed.
What certifications does Restorex hold?
Restorex technicians are IICRC certified in Water Restoration (WRT), Fire & Smoke Restoration (FSRT), and Applied Microbial Remediation (AMRT). We are fully licensed, bonded, and insured in the state of Idaho.
Do you offer free estimates?
Yes, Restorex provides free damage assessments and estimates for all restoration services. Call (208) 614-0141 or visit our contact page to schedule an inspection.
Service Area — Treasure Valley, Idaho
Restorex provides 24/7 emergency restoration services throughout Idaho's Treasure Valley, including: