What should I do after water damage?

Turn off the water source if possible, move valuables to a dry area, and call Restorex immediately at 208-614-0141. Our 24/7 emergency team will begin water extraction and drying to prevent further damage and mold growth.

How long does restoration take?

Restoration timelines vary based on the type and extent of damage. Water damage drying typically takes 3-5 days, while full fire damage restoration can take several weeks. Restorex provides a detailed timeline during our initial assessment.

Does insurance cover restoration?

Most homeowner insurance policies cover sudden and accidental water damage, fire damage, and storm damage. Restorex works directly with your insurance company, handling claims paperwork and billing to simplify the process.

What areas do you serve?

Restorex serves the entire Treasure Valley including Boise, Meridian, Nampa, Caldwell, Eagle, Star, Kuna, Middleton, Emmett, Mountain Home, and surrounding communities in southwestern Idaho.

Do you offer emergency services?

Yes, Restorex provides 24/7 emergency restoration services. Our rapid response team is available day and night, including weekends and holidays. Call 208-614-0141 for immediate assistance.

CaseStudies

Real restoration projects from the Treasure Valley

Success Stories

See how Restorex has helped homeowners and businesses throughout the Treasure Valley recover from property damage. These case studies demonstrate our process, capabilities, and commitment to quality restoration.

Basement Flood Recovery

Boise, ID • Water Damage • 7 days to completion

The Challenge

A homeowner discovered their basement completely flooded after a heavy spring rain caused their sump pump to fail. Over 3,000 gallons of water had accumulated, damaging flooring, drywall, and stored belongings.

Our Solution

Our team arrived within 45 minutes and immediately began water extraction using truck-mounted extraction equipment. We removed all standing water within 4 hours and deployed industrial dehumidifiers and air movers for structural drying.

Results

Complete water extraction in 4 hours
Structural drying completed in 5 days
No mold development due to fast response
Family returned home within 1 week
Full insurance claim approved

Kitchen Fire Restoration

Meridian, ID • Fire Damage • 6 weeks to completion

The Challenge

A cooking fire in a family home caused significant fire damage to the kitchen and smoke damage throughout the entire house. The family of five was displaced and anxious to return home.

Our Solution

We began with emergency board-up and tarping, then proceeded with debris removal, smoke and soot cleaning, odor elimination using thermal fogging, and complete kitchen reconstruction including new cabinets and appliances.

Results

Property secured within 2 hours
Smoke odor completely eliminated
Kitchen fully reconstructed
New electrical and plumbing installed
Family returned home in 6 weeks

Commercial Mold Remediation

Nampa, ID • Mold Remediation • 3 weeks to completion

The Challenge

A commercial office building discovered extensive mold growth in the HVAC system and multiple office spaces. The building had 50 employees who needed to continue working during remediation.

Our Solution

We created containment zones and worked in phases to allow business operations to continue. Advanced HEPA filtration, antimicrobial treatments, and HVAC cleaning eliminated all mold contamination while minimizing business disruption.

Results

Remediation completed in phases
Business operations continued throughout
All mold eliminated and verified by testing
HVAC system fully cleaned and treated
Zero employee health complaints after

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