Question 1

What should I do after water damage?

Accepted Answer

Turn off the water source if possible, move valuables to a dry area, and call Restorex immediately at 208-614-0141. Our 24/7 emergency team will begin water extraction and drying to prevent further damage and mold growth.

Question 2

How long does restoration take?

Accepted Answer

Restoration timelines vary based on the type and extent of damage. Water damage drying typically takes 3-5 days, while full fire damage restoration can take several weeks. Restorex provides a detailed timeline during our initial assessment.

Question 3

Does insurance cover restoration?

Accepted Answer

Most homeowner insurance policies cover sudden and accidental water damage, fire damage, and storm damage. Restorex works directly with your insurance company, handling claims paperwork and billing to simplify the process.

Question 4

What areas do you serve?

Accepted Answer

Restorex serves the entire Treasure Valley including Boise, Meridian, Nampa, Caldwell, Eagle, Star, Kuna, Middleton, Emmett, Mountain Home, and surrounding communities in southwestern Idaho.

Question 5

Do you offer emergency services?

Accepted Answer

Yes, Restorex provides 24/7 emergency restoration services. Our rapid response team is available day and night, including weekends and holidays. Call 208-614-0141 for immediate assistance.

Frequently AskedQuestions

General

Water Damage

Insurance

Mold

Still Have Questions?

Frequently AskedQuestions

General

What areas do you serve?

Are you licensed and insured?

Do you offer free estimates?

Water Damage

How quickly can you respond to water damage?

How long does water damage restoration take?

Can I stay in my home during restoration?

Insurance

Do you work with insurance companies?

Will I have to pay anything upfront?

What if my claim is denied?

Mold

How do I know if I have mold?

Is mold dangerous?

Do you offer mold testing?

Still Have Questions?