What should I do after water damage?

Turn off the water source if possible, move valuables to a dry area, and call Restorex immediately at 208-614-0141. Our 24/7 emergency team will begin water extraction and drying to prevent further damage and mold growth.

How long does restoration take?

Restoration timelines vary based on the type and extent of damage. Water damage drying typically takes 3-5 days, while full fire damage restoration can take several weeks. Restorex provides a detailed timeline during our initial assessment.

Does insurance cover restoration?

Most homeowner insurance policies cover sudden and accidental water damage, fire damage, and storm damage. Restorex works directly with your insurance company, handling claims paperwork and billing to simplify the process.

What areas do you serve?

Restorex serves the entire Treasure Valley including Boise, Meridian, Nampa, Caldwell, Eagle, Star, Kuna, Middleton, Emmett, Mountain Home, and surrounding communities in southwestern Idaho.

Do you offer emergency services?

Yes, Restorex provides 24/7 emergency restoration services. Our rapid response team is available day and night, including weekends and holidays. Call 208-614-0141 for immediate assistance.

Do I have to pay anything upfront for restoration?

For covered insurance claims, Restorex bills your insurance company directly. You are typically only responsible for your deductible.

Which insurance companies does Restorex work with?

Restorex works with all major insurance carriers including State Farm, GEICO, Progressive, Liberty Mutual, Farmers, Nationwide, USAA, Travelers, and many more.

What if my insurance claim is denied?

Restorex can help you understand your policy and appeal denied claims. Our thorough documentation—including photos, moisture readings, and detailed reports—often helps overturn initial denials.

How does the insurance claims process work?

After you file a claim, Restorex coordinates directly with your adjuster. We document all damage, provide detailed estimates, and handle billing so you can focus on your family and property.

Should I call my insurance company or Restorex first?

Call Restorex first at (208) 614-0141. We can begin emergency mitigation immediately to prevent further damage, and we'll guide you through contacting your insurance company.

InsuranceAssistance

Expert Support

Navigating the Claims Process with Expertise

Dealing with insurance claims after a property disaster can be overwhelming. At Restorex, we understand the complexities of the insurance process and are here to provide you with expert assistance. Our dedicated team will work closely with your insurance provider to ensure a seamless and fair resolution.

Step-by-Step

Our Insurance Assistance Process

Claim Documentation

We start by meticulously documenting the extent of the damage including photographs and itemized lists.

Accurate Cost Estimation

Our team provides precise cost estimates for restoration to ensure you receive appropriate coverage.

Communication Liaison

We act as a bridge between you and your insurance company, facilitating clear and effective communication.

Documentation Submission

We handle the submission of all necessary documentation including reports, estimates, and photographs.

Claims Adjuster Meetings

Our team meets with insurance claims adjusters on-site to ensure comprehensive understanding.

Negotiation and Advocacy

Should discrepancies arise, we advocate on your behalf to secure the fairest settlement possible.

Your Advocate

Why Choose Our Insurance Assistance

Expertise and Experience

Our team has extensive experience in dealing with insurance companies and understands the claims process.

Maximizing Coverage

We work diligently to ensure that you receive the maximum coverage for your property restoration needs.

Reduced Stress

Let us handle the paperwork and negotiations, allowing you to focus on getting your life back to normal.

We believe that you should have a trusted partner by your side during the insurance claims process. Our dedicated team is committed to providing you with the support and expertise needed.

Need Help with Insurance?

Let's Talk (208) 614-0141