What should I do after water damage?

Turn off the water source if possible, move valuables to a dry area, and call Restorex immediately at 208-614-0141. Our 24/7 emergency team will begin water extraction and drying to prevent further damage and mold growth.

How long does restoration take?

Restoration timelines vary based on the type and extent of damage. Water damage drying typically takes 3-5 days, while full fire damage restoration can take several weeks. Restorex provides a detailed timeline during our initial assessment.

Does insurance cover restoration?

Most homeowner insurance policies cover sudden and accidental water damage, fire damage, and storm damage. Restorex works directly with your insurance company, handling claims paperwork and billing to simplify the process.

What areas do you serve?

Restorex serves the entire Treasure Valley including Boise, Meridian, Nampa, Caldwell, Eagle, Star, Kuna, Middleton, Emmett, Mountain Home, and surrounding communities in southwestern Idaho.

Do you offer emergency services?

Yes, Restorex provides 24/7 emergency restoration services. Our rapid response team is available day and night, including weekends and holidays. Call 208-614-0141 for immediate assistance.

Can smoke odor be permanently removed?

Yes. Restorex uses professional thermal fogging, ozone treatment, and hydroxyl generators to break down smoke molecules at the source—not just cover up the smell.

How long does smoke odor removal take?

Most smoke odor treatments take 2–5 days depending on severity. Heavy smoke damage from a fire may require multiple rounds of treatment along with surface cleaning.

Is smoke damage covered by insurance?

Yes, smoke damage from a fire is typically covered under homeowner insurance policies. Restorex handles the documentation and works directly with your insurance company.

Can smoke damage items and furniture be cleaned?

Many items can be professionally cleaned and restored using ultrasonic cleaning, dry cleaning, and ozone chambers. Restorex evaluates each item and recommends the best approach to save your belongings.

Is smoke residue dangerous?

Yes. Smoke residue (soot) contains carcinogenic compounds and can cause respiratory irritation. Professional cleanup with proper PPE and HEPA filtration is essential for safe restoration.

Smoke & OdorRemoval

Professional Remediation

Eliminating Smoke and Odors for a Fresh Start

Using advanced techniques and equipment, our experienced team ensures your property is not only visually restored but also free from any unpleasant odors. Smoke odors can linger long after visible damage has been addressed, affecting your comfort and health.

Step-by-Step

Our Smoke & Odor Remediation Process

Odor Source Identification

Our experts use advanced detection methods to locate the source of smoke odors, ensuring comprehensive treatment.

Thermal Fogging

We use thermal fogging technology that penetrates porous materials to neutralize smoke odors at their source.

Ozone Treatment

Industrial ozone generators break down odor molecules, effectively eliminating stubborn smoke smells.

HEPA Air Filtration

High-efficiency particulate air filtration removes smoke particles from the air, improving indoor air quality.

Surface Cleaning

All affected surfaces are thoroughly cleaned with specialized solutions designed to remove smoke residue.

HVAC Cleaning

We clean and deodorize your heating and cooling systems to prevent the circulation of smoke odors.

Why It Matters

Why Smoke & Odor Removal Matters

Complete Odor Elimination

Our advanced techniques ensure that smoke odors are completely removed, not just masked.

Health Protection

Removing smoke particles and residue improves indoor air quality and protects your family's health.

Property Value Preservation

Professional odor remediation helps maintain your property's value by eliminating lingering smoke damage.

Ready for Fresh Air?

Don't let lingering smoke odors affect your quality of life. Our professional smoke and odor remediation services will restore your property to a fresh, clean state.

Let's Talk (208) 614-0141