What should I do after water damage?

Turn off the water source if possible, move valuables to a dry area, and call Restorex immediately at 208-614-0141. Our 24/7 emergency team will begin water extraction and drying to prevent further damage and mold growth.

How long does restoration take?

Restoration timelines vary based on the type and extent of damage. Water damage drying typically takes 3-5 days, while full fire damage restoration can take several weeks. Restorex provides a detailed timeline during our initial assessment.

Does insurance cover restoration?

Most homeowner insurance policies cover sudden and accidental water damage, fire damage, and storm damage. Restorex works directly with your insurance company, handling claims paperwork and billing to simplify the process.

What areas do you serve?

Restorex serves the entire Treasure Valley including Boise, Meridian, Nampa, Caldwell, Eagle, Star, Kuna, Middleton, Emmett, Mountain Home, and surrounding communities in southwestern Idaho.

Do you offer emergency services?

Yes, Restorex provides 24/7 emergency restoration services. Our rapid response team is available day and night, including weekends and holidays. Call 208-614-0141 for immediate assistance.

Certifications &Training

Industry-leading credentials and continuous education

Certified Excellence

Our technicians hold the industry's most respected certifications, ensuring your property receives expert care using proven methods and the latest technology.

IICRC Certified Firm

Institute of Inspection Cleaning and Restoration Certification

The gold standard in the restoration industry, ensuring we meet the highest technical and ethical standards.

Water Restoration Technician (WRT)

IICRC

Advanced training in water damage restoration, extraction, and structural drying techniques.

Fire & Smoke Restoration Technician (FSRT)

IICRC

Specialized certification in fire damage cleanup, soot removal, and odor elimination.

Applied Microbial Remediation Technician (AMRT)

IICRC

Expert-level training in mold remediation, containment, and prevention strategies.

Commercial Drying Specialist (CDS)

IICRC

Advanced certification for large-scale commercial water damage restoration.

Lead-Safe Certified

EPA

Certified to safely work in homes built before 1978 that may contain lead paint.

Ongoing Training

Ongoing IICRC continuing education

OSHA safety compliance training

Equipment manufacturer certifications

Insurance claims process training

Customer service excellence programs

Bilingual service capability (English/Spanish)

Call Our Certified Team: (208) 614-0141