What to Do AfterDamage
Important steps to take immediately after water or fire damage
First, Stay Calm and Stay Safe
Discovering damage to your property is stressful, but taking the right steps immediately can help minimize additional damage and make the restoration process smoother. Here's what to do—and what to avoid—after water or fire damage.
Safety First!
If there's any risk to your safety, leave the property immediately. Don't enter flood waters, structures with potential collapse, or buildings with electrical hazards. When in doubt, wait for professionals.
After Water Damage
DO These Things
- Turn off the water source if possible
- Turn off electricity in affected areas
- Remove small items from floors
- Lift furniture off wet carpets (use foil or wood blocks)
- Remove area rugs from wet flooring
- Open closet doors and drawers for drying
- Take photos and video for insurance
- Call Restorex immediately
DON'T Do These Things
- Don't enter rooms with sagging ceilings
- Don't use household vacuum to remove water
- Don't use electrical appliances in wet areas
- Don't walk on wet carpet more than necessary
- Don't lift tacked-down carpet
- Don't wait to call for professional help
After Fire Damage
DO These Things
- Ensure everyone is safely out of the building
- Contact your insurance company
- Take photos and video of damage
- Secure the property from unauthorized entry
- Turn off HVAC to prevent soot spread
- Remove undamaged valuables if safe
- Call Restorex for professional assessment
DON'T Do These Things
- Don't enter the building until cleared by fire department
- Don't turn on the HVAC system
- Don't attempt to clean soot yourself
- Don't throw away damaged items before documenting
- Don't touch electrical systems until inspected
- Don't use water to clean smoke damage