What should I do after water damage?

Turn off the water source if possible, move valuables to a dry area, and call Restorex immediately at 208-614-0141. Our 24/7 emergency team will begin water extraction and drying to prevent further damage and mold growth.

How long does restoration take?

Restoration timelines vary based on the type and extent of damage. Water damage drying typically takes 3-5 days, while full fire damage restoration can take several weeks. Restorex provides a detailed timeline during our initial assessment.

Does insurance cover restoration?

Most homeowner insurance policies cover sudden and accidental water damage, fire damage, and storm damage. Restorex works directly with your insurance company, handling claims paperwork and billing to simplify the process.

What areas do you serve?

Restorex serves the entire Treasure Valley including Boise, Meridian, Nampa, Caldwell, Eagle, Star, Kuna, Middleton, Emmett, Mountain Home, and surrounding communities in southwestern Idaho.

Do you offer emergency services?

Yes, Restorex provides 24/7 emergency restoration services. Our rapid response team is available day and night, including weekends and holidays. Call 208-614-0141 for immediate assistance.

Is the estimate really free with no hidden fees?

Yes. No truck-roll fee, no diagnostic charge, no estimate visit cost. You don't owe anything for the assessment whether you hire us or not. Our written estimate locks in the scope and pricing — what you see is what you pay if you proceed.

Can I get an estimate from photos before you come on-site?

Often yes. Text photos of the damaged area, the source of the water if visible, and any insurance documentation. We can provide a preliminary estimate within hours. On-site assessment may still be needed for accurate scope, especially for hidden damage.

How fast can I get a written estimate?

Photo-based preliminary estimates: usually within 4 hours during business hours, or by next morning for after-hours requests. On-site assessment: same day for emergency situations, next business day for non-emergencies. Final written estimate follows the on-site assessment.

Will my insurance approve your estimate?

Most insurance carriers accept our estimates because we document scope, materials, and labor using industry-standard pricing (Xactimate or equivalent). We work directly with adjusters and provide all required documentation. Coverage decisions are ultimately the insurance company's, but our documentation typically streamlines the approval process.

24/7 Emergency · TREASURE VALLEY, ID

Free Water Damage Estimate in Treasure Valley, ID

Restorex provides free written water damage estimates across the Treasure Valley — no truck-roll fee, no estimate visit charge, no high-pressure sales. Send photos, describe what happened, get a real estimate within hours. If on-site assessment is needed, that's also free and at-no-obligation.

Call (208) 614-0141 Get Free Estimate

Why we offer free estimates: water damage is stressful enough without surprise charges for the diagnosis. Other restoration companies charge $99-$200 for in-home estimates that lock you into their bid before you know if it's fair. Our model is different — we show up, document, quote in writing, and you decide. If you don't hire us, you owe nothing.

Estimates include itemized scope of work, materials, labor, expected timeline, and insurance documentation if applicable. We work with State Farm, GEICO, Progressive, Liberty Mutual, Farmers, USAA, and most major carriers. Call (208) 614-0141 or text photos for a same-day estimate.

Common Questions — Treasure Valley Free Water Damage Estimate

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